About Us
|
| Our mission is
simple: to provide the best products and service to our customers
at the lowest prices possible. We take great pride in our company,
our commitment to customer service and in the products we sell. Our
online store is designed to provide you with a safe and secure environment
to browse our product catalog. |
Refund Policy
Refunds....No Problem!
Should you have reason
to return your merchandise, simply email the reason that you are requesting
a refund to CustomerService@MisterCold.com within 30 days of receiving
your order. You may also call the "Phone In Orders" number
listed above between 12pm and 3pm EST, Monday-Friday.
We are happy to give
refunds if you are not 100% satisfied with your Mister Cold products.
For questions regarding
our products, services or return policy, feel free to contact us at
CustomerService@MisterCold.com
Customer
Privacy
MisterCold.com is a family run business. We deeply appreciate your patronage,
and we will NEVER sell or give away ANY of your personal information. All information
gathered during the checkout process is specifically obtained for the use of
processing your order (through our secure server), and shipping your order
to the appropriate location
Comments & Questions
We want to hear from you. Tell us what you think about our online store. Tell
us about your shopping experience with MisterCold.com. Have a suggestion
about how we can improve? We'd love to hear about it. We service over 2,000
customers per year, and we want to keep our customers satisfied. So if
you have a suggestion, please let us know. Just contact us via email at
CustomerService@MisterCold.com. |